FAQs
Get in touch
General Question
How much does it cost?
Do you go to grocery stores and do grocery shopping?
Yes. We will go to the grocery store of your choice and purchase up to 10 items. Additionally this option is considered a value-added service and costs $4.99 (1-5 items) $7.99 (6-10 items).
Do you deliver from fast-food places and restaurants?
Yes. We will go to any restaurant you choose and deliver your meal to you. Meanwhile for restaurants, place your order with them and let us know when it will be ready for pick up and what name or order # it is under. The driver will pay for the order and collect back at the door, plus delivery charge.
Is there a minimum order amount?
No, There is no limit of either small or inexpensive. We will pick up anything small enough to fit in a small car and light enough to be carried.
Is there a maximum order amount?
Yes, drivers use small cars and carry limited cash. Please keep your orders small, light, and under $100, if possible. The maximum order we accept varies based on your payment method:
- Credit Maximum
— $300
Do you do overnight deliveries?
No, we are do not offer overnight deliveries. All of our deliveries are same-day that are individually assigned and served locally.
Will you take a personal or company cheques?
Personal cheques are not accepted. We only accept company cheques for the delivery charge.
Can I get a ride?
No, we are not Cab service and we are not licensed to transport people.
Do you take Visa or MasterCard?
Yes, we accept VISA and MasterCard via chip only. We will not accept any credit cards that do not have chip — Note: Payment by credit card is a value-added service and costs $2.50 (plus tax).
Do you have debit at the door?
Yes, we accept payment by debit or credit at the door. This is a value-added service and costs $2.50 (plus tax) extra.
Why does it cost $2.50 for debit and credit services?
It is service chargers of Moneris( $2.50-plus tax) offering the mobile debit and credit service. Have It Delivered have taken this service to Moneris.
Will you go to more than one place?
Yes, we will make multiple stops for you if needed. It is a value-added service and costs $5.99 extra for each stop.
Are you open every day?
We are open 364 days in year. we are closed on Christmas Day Only.
Do you deliver alcohol and tobacco?
Yes, please provide two pieces of government-issued Photo ID to receive the order, and the person who is receiving the order must be same individual who placed the order.
Do you deliver to parks and schools?
No, we do not deliver at parks and schools unless they are staff members because we are unable to verify the legitimacy of the order or the person placing the order.
Can I get cash back on debit or credit purchases?
No, we do not offer cash back on any debit or credit transactions.
Testimonials